Welcome to the Purple Sage online shop where you can purchase a wide range of herbal products. I would be grateful if you would take the time to read the following before entering the shop. If there is anything that you do not understand, email me at [email protected]. Please do not order anything that is not listed in the shop catalogue - if it's not there I don't stock it. New products will be added from time to time, and I am happy for you to email me with your suggestions.
Please note that under current law I am unable to make specific recommendations for particular medical conditions without a one to one consultation. The herb monographs on this website are there to help you but, if you are still unsure, please get in touch with a qualified herbalist (click on 'Home' page above).
I would very much appreciate it if you would NOT telephone me to enquire about or to purchase products - I can only accept card payments online via PayPal and I am generally far too busy with client consultations to chat on the phone; I don't have the luxury of a secretary. You can, of course contact me by email at any time - I can generally reply within a few hours.
THE ONLINE SHOPPING BASKET IS CURRENTLY AVAILABLE TO UK ADDRESSES ONLY. This is because it is way too complicated for me to calculate multiple shipping rates for different overseas destinations. Therefore, any Non-UK customers submitting an order using the on-line shopping basket will have their payment refunded, MINUS any transaction charges incurred by me. You may still order products from the site, but you must follow the instructions below.
UK customers: Simply browse the various departments listed at the top of the page and, when you see something you would like to buy, add it to your shopping basket When you're done, proceed to the secure checkout area where you can make any necessary amendments to your order before supplying your credit/debit card details to make payment. If you would rather pay by cheque or postal order, (sterling only) please print out and complete the ORDER FORM, then post it to me with your payment (the address is on the order form). Cheques and postal orders should be made payable to C.A.HAUGHTON - incorrectly completed cheques will be returned to you resulting in delay of your order. If you are ordering dried herbs, please list quantity in grams (g); if ordering tinctures use millilitres (mls). There is also a DOWNLOADABLE CATALOGUE, for you to print out or save to your hard disk. Please note that I am unable to accept telephone orders.
Non-UK customers: you MUST complete the downloadable ORDER FORM and email it to me at [email protected] . If you are ordering dried herbs, please list quantity in grams (g); if ordering tinctures use millilitres (mls). I will then email an invoice to you detailing goods ordered plus shipping charges to your country, with instructions on how to pay online with your credit or debit card. Please note that many countries have restrictions regarding the importing of plant materials. It is YOUR responsibility to check up on what is and is not allowed. I will not be held liable for items confiscated by customs.
SHIPPING AND HANDLING CHARGES
UK customers - there is a tiered shipping and handling charge depending on the size of your order. This will be clearly displayed in your 'shopping basket'. Goods will be sent by Second Class post or Royal Mail Parcel Force.
Overseas customers: orders will be sent by Airmail at cost, plus a small handling charge. Please email your order to me so that I can inform you of shipping & handling costs before you decide whether or not to proceed with your order.
Orders are posted on Monday, Tuesday, Wednesday and Saturday. Please allow up to 7 days for your order to reach you in the UK, 14 days for overseas orders. If you include your email address with your order I can quickly inform you of any likely delay or stock shortages.
ONLINE CREDIT CARD PAYMENTS: Is PayPal safe to use?
The PayPal Shopping Cart system protects your financial information with industry-leading security and
fraud prevention systems. When you use PayPal, your personal and financial information is
not shared with the merchant (i.e. Purple Sage Botanicals). Once your payment
is complete, Paypal will send you an email receipt for your transaction.
In the event of a query about your order, always quote your name and the receipt/transaction number so
that we can quickly locate your order. PLEASE DOUBLE-CHECK THAT PAYPAL HAS
YOUR UP-TO-DATE DELIVERY ADDRESS - I can only send goods to the address that
they provide me with! I receive several orders each week with defunct addresses,
then irate customers call me to say they haven't received their order.
It's best to delete any old addresses by going to your PayPal account, click on
'Profile' then follow the instructions for adding or deleting an address.
If there is a problem with your order, please let me know as soon as possible so that I can sort it out. Because of the nature of these products, refunds will normally only be issued if goods are found to be damaged on receipt or if the wrong items have been sent. In the case of breakage or damage, please retain all packaging materials and return them to me to facilitate any claim for compensation. You will be reimbursed for any expenditure incurred. All such requests for refunds must be made within 30 days of receipt of goods.
If you simply change your mind and decide that you do not want any item you should return it, unopened, within seven days of receipt for a refund, but postage and packaging costs will be at your own expense.
And that's it!
Please select from the following departments:
Contact: [email protected] Please complete the 'Subject' heading or your email will be assumed to be spam and automatically deleted. Before you contact me, I'd be grateful if you would please check to see if this website has the answer to your question (search box at the top of the homepage) - I have time to answer only a few of the many emails that arrive in my inbox every day. See also the statement below:
For your safety I am prohibited from giving specific medical advice to individuals over the internet or telephone so please do not waste your time or mine by emailing or calling me with detailed information about your health problems - I can only undertake face-to-face consultations for what should be obvious reasons. Diagnoses cannot be made remotely, and I am unable to offer any advice or treatment until I am completely satisfied that I know what I'm dealing with! The herb profiles and treatment suggestions on this website will help enable you to choose which herbs might be appropriate for minor ailments. For more serious or chronic conditions you should seek professional advice. This is particularly important if you are taking medication from your doctor or pharmacist, as some herbs can interact adversely with other drugs. If you would like to have a consultation with a medical herbalist then you should click here then scroll to 'Professional Organisations' at the bottom of the page to find a qualified practitioner in your area.
Christine Haughton, MA MNIMH MCPP FRSPH
Wold Farm, West Heslerton, Malton, North Yorkshire YO17 8RY, UK
Last updated 27th November 2014 �Purple Sage Botanicals